Fact Sheet 1 : An Introduction to NG911 Basics
Learn what NG911 is and the benefits this life-saving, cutting-edge technology will bring to your community.
Fact Sheet 2: NG911 Transition Overview
Discover what all is involved behind-the-scenes as 911 ACOG transitions to NG911 and how it impacts our 22 Emergency Communication Centers (ECCs).
Fact Sheet 3 : Next Generation Core Services Implementation Steps
Transition from the legacy, circuit-switched 911 system to the Emergency Services IP network (ESInet) is a heavy lift and will happen in phases. Find out the implementation steps for a seamless transition.
Fact Page 4 : Call-Handling Implementation
Learn about the call-handling implementation phases.
Brent Hawkinson
9-1-1 & Public Safety Director
NG911 Frequently Asked Questions
Find answers to Frequently Asked Questions (FAQs) about NG911.
NG911 Talking Points
NG911 Facts and Talking Points